These terms apply to all Day Two Design™ purchases.

By completing a purchase, you agree to the terms below.

1. Service Description

Day Two Design™ provides productized design services with a clearly defined scope.

Each purchase includes:

• one specific design deliverable

• one design pass

• no revisions or iterations

The exact scope is defined by the selected plan and the inputs provided by the client.

2. Digital Service & Start of Work

Day Two Design™ is a digital service.

By completing checkout, you explicitly request that work begins immediately after your inputs are received.

You acknowledge that once work has started, your statutory right of withdrawal expires under EU consumer law for digital services.

3. Process and Communication

All Day Two Design™ engagements are handled asynchronously.

• No calls or meetings are included

• Communication is written only

• Delivery is digital

Turnaround times begin once all required inputs are received in full.

4. Client Responsibilities

You are responsible for providing complete, accurate, and timely inputs.

Incomplete, unclear, or misleading inputs may:

• delay delivery

• limit the quality of the outcome

• require the project to be paused or stopped

Day Two Design™ is not responsible for outcomes affected by insufficient or incorrect inputs.

5. Delivery and Revisions

Each Day Two Design™ engagement includes one design delivery.

Revisions, alternatives, or iterations are not included.

If the delivered work clearly fails to meet the agreed scope, Day Two Design™ will correct that issue.
Taste-based changes or preference adjustments are excluded.

6. Payment and Refunds

Payment is due in full at checkout.

Once work has started, payments are non-refundable.

If a project is stopped because the problem exceeds the Day Two Design™ scope, no refund is due for work already completed.

7. Ownership and Usage

Upon full payment, you receive full ownership of the final delivered design.

This includes:

• the final Figma file

• the right to use, modify, and implement the design

Day Two Design™ retains the right to showcase the work for portfolio or case study purposes unless otherwise agreed in writing.

8. Scope Limitations

Day Two Design™ is intended for contained design improvements only.

If the issue is identified as foundational, strategic, or structural, the engagement may be stopped.

In such cases, you may be referred to a separate design practice, First Form Design™, which focuses on foundational design work.

There is no obligation to continue beyond Day Two Design™.

9. Limitation of Liability

Day Two Design™ provides design services only.

No guarantees are made regarding business outcomes, performance, revenue, or user behavior.

Liability is limited to the amount paid for the specific Day Two Design™ engagement.

10. Governing Law

These terms are governed by the laws of Germany.

11. Contact

For questions related to these terms, contact:
mail(at)felixdorner(dot)de